Shipping & Returns

COOKIE name	COOKIE Description
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FORM_KEY	Stores form key used by page cache functionality.
FRONTEND	Your session ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wish List.
WISHLIST_CNT	The number of items in your Wish List.

Shipping & Returns & Legal

Shipping Policy

United States
Nexderma is happy to offer FREE shipping for domestic orders over $100, this will automatically apply to your order when requirements are met. Orders will ship via Fedex.
Tracking and delivery confirmation are included with every order and will be sent via email after your order has shipped.

Lost/Damaged
If your package has not been received within 2 weeks of receiving your shipping notification email, refer to the tracking # emailed to you or please contact us. We will look into your order details and will assist you in locating your order.

Returned Package
If a package is returned to Nexderma because the address provided was incorrect, Nexderma will not be held responsible for re-shipping. Nexderma will contact the buyer for the correct address, and the buyer will be responsible for the additional shipping and handling charges before we can send the package again.

Shipping/Order Questions
Please send an email to info@nexderma.com

Return & Exchange Policy

Nexderma, Inc the Manufacturer of your companion’s wound care and skin care products is so confident you will love our amazing products, that we offer a satisfaction guarantee or your money back. If you are not completely satisfied with our products for any reason, simply return the unused portion within 15 days of receiving and you will be refunded your entire purchase price. Return shipping is your responsibility.

Contact:
Please send an email to info@nexderma.com to let us know you’re shipping product back so we issue you a return material authorization form.

Legal Disclaimer Warning

If your pet is pregnant, nursing, has any allergic reaction to trace minerals, or if your pets have any chronic recurring symptoms or illness, please consult a veterinarian before using this product. Keep out of reach of children. Store at room temperature. Keep out of direct sunlight.

These products have not been approved by the FDA. Products or information provided by Nexderma are not intended to diagnose, treat, cure, mitigate or prevent any disease.

Any information stated is not intended to substitute advice from a healthcare professional and are provided for informational purposes only.

Independent documentation is publicly available regarding the uses and efficacy of silver and its long history in health and medicine.

What we collect

What we do with the information we gather

Security

How we use cookies

Links to other websites

Controlling your personal information

List of cookies we collect

Shipping Policy

Return & Exchange Policy

Legal Disclaimer Warning